The venue was set in a central position next to New Zealand's South Island and a hill overlooking the lake and the Remarkables. South Eatery offered appetising food and was conveniently located nearby.

i had a standard room and it was quiet with 2 double beds.

Delicious food, exceptional service and exceptional view over the lake. Comfy bed in the superior queen room, plus a writing desk and a new carpet. Particularly good and unbeatable position far away from the town center.

The stay at this hotel during winter was excellent with a great central location by a beautiful lake.

Very clean, modern, lots of parking, helpful staff.

Took a long time to check in as the front desk employee was away and the other employee did not know how to check us in. We could hear a baby or child crying much of the night and people arguing in the room next to us.

We really enjoyed reasonably good and delicious breakfasts and excellent views!

The hotel was located very close to the lake and the Remarkables and Mercure and Fernhill suburb. The room was tasteful and huge, had smoke detectors for the safety. It had an exceptionally comfortable bed and included a fairly clean bathroom a roll in shower, a hairdryer and bath sheets. Magnificent and awesome location nice to have sky telly to wind down with after a day of adventures, met the purpose.

This place is modern and luxurious with super friendly and helpful staff 😊.

The staff were very nice and extremely helpful.

The room we stayed in was only partly renovated which made me feel that the price was a little high. We did however have the most wonderful view over the lake which made up for our disappointment somewhat.

Location was excellent, services were great. Friendly staff.

The charges mentioned on the 24 hr food delivery menu were not the same as charged.

Great spot with super clean rooms and amazing staff providing top-notch service. the location is super close to the main area, which is perfect if you're here for a wedding 👰. the restaurant.

Location is good. Transportation to CBD is good.

Matress old and soft. get backache. No porter facilties. Difficult for old aged travellers.

Up graded to a lakeside view. Staff were friendly. Food at restaurant was nice. Good option for express breakfast.

Slightly outdated décor. Would expect wifi in rooms. Not enough power points in rooms to charge cellphones and ipods. One of the beds needed replacing. Not enough light in the room.

The staff were awesome and approaching. the hotel's location was marvellous, really close to a nice restaurant nearby, the mountain and the shore of Lake Wakatipu.

Nice building and rooms with wonderful view.

Beds were a bit too soft.

Great location high up about 1km from centre of Queenstown .Stunning lakeside views from the room and the restaurant. Bathroom fittings a bit dated but otherwise great. Excellent good value dinner and good buffet breakfast